Unleash the Magic of Chatbot Automation with Conversational AI

Your go-to powerful omnichannel customer service platform to unlock smart conversations and convert potential customers into paying customers

NLP (Natural Language Processing) technology

A variety of integration options (WhatsApp, Messenger, Telegram, Web, etc.)

Multilingual chatbot support

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Trusted by Industry-Leading Companies

Why Choose ShoutOUT’s Conversational AI?

Help Customers 24/7

Offer round-the-clock services and let customers resolve issues whenever they want.

Save Time

Save your support team’s time and have them focus on more urgent tasks when customers are asking the same questions.

Better First Response Time

Say goodbye to long wait times! Get instant solutions to your problems with lightning-fast response times.

Human-like-AI generated conversations

Combine AI technology and a human touch to deliver seamless customer support.

Boost Customer Service

Encourage self-service so your customers can solve their problems anytime. Help your support team to significantly decrease the total case-handling time.

Cut Down Support Costs

Reduce your operation costs by handling a large volume of queries simultaneously, reducing the need for additional staff.

Lead Generation

Interact with customers, engage them in conversation and gather information about potential customers.

Automation of Workflow

Take your hands off of handling customers to ensure optimal performance by automating repetitive tasks.

Improved Customer Experience

Leverage customer experience for revenue growth and to optimize your sales process.

Chatbot Customer Support Refined to Perfection

Omnichannel Customer Experience

Transform your customer service and engage with customers via smarter conversations on a multitude of popular messaging channels.

Connect with customers on multiple
platforms such as web, Messenger,
WhatsApp, Telegram, etc.

Give customers the freedom to choose
the channel that best suits their needs &
preferences

Easily filter and categorize all
conversations

Natural Language Processing (NLP)

Interpret human speech and deliver well-tailored responses with deep learning and NLP algorithms.

Advanced transformer-based deep
learning models that are able to
understand the user intent

Maintain context and continuity during
conversations with contextually-aware
dialogue management

Build conversational AIs that can
understand multiple languages and
adapt to different domains

Seamless Bot-to-Human Handoff

Instantly provides live agent support by taking over a bot-customer conversation when the need to build human connections comes.

Allow agents to access the chatbot
conversation history and insights

Enable agent-to-bot transfer as per the
customer’s preference and needs

Switch between the bot and agent
without restrictions and transfer all
relevant information during the process

Analytics and Reporting

Make comprehensive data-informed decisions to help your business scale up with insights into team performance and customer behavior.

Monitor the durations of all your
customer conversations via the flexible
analytics dashboard

Group customer conversations by the
amount of duration a user spent
interacting with the chatbot

Access the number of times top intent
was used

Connect ChatBot With Your Favourite Channels

Websites

Add a customizable chat widget to your website with a few simple clicks and allow customer to change its position, colour, text, etc.

Messenger

Chat with more potential customers and improve lead nurturing by adding a chatbot on your Facebook page.

Connect the chatbot to a single WhatsApp number via a WhatsApp integration and handle all your customer inquiries with ease.

Enable cross-platform communication and provide a convenient way for users to stay connected to Telegram without having to switch between different messaging channels.

API

The API channel enables developers to connect external systems and enhance chatbot capabilities through seamless integration and advanced automation, resulting in a more robust and versatile chatbot experience.

In-App

The In-App channel for chatbots enables businesses to embed chatbot functionality directly into their mobile applications, providing users with a seamless and personalized in-app chat experience for enhanced customer support and engagement.

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Engage in Customer Conversations - Anytime, Anywhere

You’re just one click away from advanced automation. Automate customer inquiry management within minutes and get started!

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Hi, How Can We Help You?

Discover How to Use ShoutOUT’s Helpdesk and Find Answers to Your Questions

What Does ShoutOUT’s Helpdesk Do?

Our Helpdesk software answers customer queries and addresses user or system issues.

Does It Require Credit Card Details to Register?

No, you’re not required to provide your credit card details when you register.

What Payment Methods Do You Offer?