Last updated: 07/03/2024
This Privacy Policy governs the privacy practices of ShoutOUT AI ("ShoutOUT," "we," "us," or "our") and applies to all visitors and users of our website accessible at https://www.shoutout.ai/ (the "Website"). By accessing or using any part of the Website, you acknowledge that you have read, understood, and consent to the practices described in this Privacy Policy regarding your personal information and data.
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Data security oversight at ShoutOUT is managed by our designated Data Protection Officers. If you have any concerns about data security, wish to modify, delete, or add personal data, or have general security inquiries, please contact us at info@getshoutout.com
ShoutOUT collects basic non-personally identifying information from Website visitors, such as browser type, language preference, referring site, and the date and time of each visitor request, to enhance user experience, improve our Website, and monitor security. Additionally, ShoutOUT may collect potentially personally identifying information like Internet Protocol (IP) addresses to understand user behavior and improve Website performance.
Users may provide personally identifying information to ShoutOUT when interacting with our services. We collect this information to enhance product performance and development. For example, users who utilize our live chat widget may provide their full name and email address. ShoutOUT may publicly disclose personally-identifying information provided by users who report security vulnerabilities and request acknowledgement, limited to fulfilling acknowledgement requests.
Users can refuse to provide personally identifying information, but this may restrict access to certain Website features. For more details on information collection and sharing, refer to the Tracking Technologies section.
ShoutOUT does not intentionally collect sensitive personal information such as social security numbers, genetic data, health information, or religious information. However, users may inadvertently store sensitive information in ShoutOUT instances. By doing so, users consent to the storage of such information on ShoutOUT servers, which are located in the United States.
ShoutOUT does not knowingly collect information from children under 13. If we learn that a user is under 13, we will close their account.
ShoutOUT processes user information based on the following:
1. Performance of a contract: To fulfil contractual obligations with users, such as providing services, processing subscriptions, or responding to inquiries.
2. Legitimate interests: To improve products and services, communicate with users, and ensure security, fraud prevention, and legal compliance.
3. Consent: For specific direct marketing purposes, users may provide consent which can be withdrawn at any time.
ShoutOUT may disclose potentially personally identifying information to employees, contractors, and affiliated organizations who need such information to provide services or process it on our behalf. We do not rent or sell personally identifying information. Disclosure may occur when required by law or to protect our rights or the public.
ShoutOUT employs measures to protect against unauthorized access, use, alteration, or destruction of personally-identifying information.
Information collected by ShoutOUT is stored and processed on servers in the United States. By using the Website, users consent to the international transfer of their information.
Registered users may receive occasional emails regarding security, system updates, new features, or feedback requests. Users can opt out of receiving such emails using the unsubscribe link provided in marketing emails.
If users contact us with requests, we may publish their requests to provide support or clarification.
Cookies: ShoutOUT uses cookies to identify and track Website visitors and preferences. Users can configure their browsers to reject cookies, but this may impact Website functionality.
Tracking Technologies: Third-party tracking services may collect non-personally identifying information about Website usage to monitor and improve performance.
Do Not Track: ShoutOUT does not track online browsing activity beyond basic tracking and does not respond differently to Do Not Track signals.
ShoutOUT stores and processes information in the United States, adhering to global privacy standards. We provide clear methods for consent, minimal data collection, access, correction, and deletion options for users worldwide.
Users in the European Union have additional privacy rights, including access, correction, restriction, complaint, data portability, consent withdrawal, objection, and erasure.
To exercise privacy rights, users can contact us at info@getshoutout.com
Users can access, update, alter, or delete basic user profile information through their accounts. ShoutOUT retains user information as needed to fulfil contractual obligations, legal compliance, dispute resolution, or to preserve legal rights.
For questions, concerns, or privacy inquiries, users can email info@getshoutout.com with the subject line "Privacy Concern." We aim to respond promptly within 30 days.
ShoutOUT may update this Privacy Policy periodically. Users will be notified of material changes through the Website or email. Continued use of the Website constitutes acceptance of the updated
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